Highmark (2025)
Auth via Helion. High Performing Program: <80th percentile avg visits + 90% electronic submission required for self-management.
Pennsylvania PT / OT Bookkeeping
Every major Pennsylvania payer has different authorization thresholds, visit limits, and payment rules for therapy. We build your books around those realities — so your financials reflect what you actually earned, not what you hoped to collect.
See where Pennsylvania payer rules are costing you — payer by payer.
The Pennsylvania challenge
Each Pennsylvania payer draws the line differently. Highmark launched its High Performing Provider Program in 2025, routing prior authorizations through Helion and measuring providers on visit counts and electronic submission rates. Getting that wrong doesn't just create auth denials — it affects how your revenue posts and what ends up as an uncollectable write-off at month-end.
AmeriHealth Caritas Pennsylvania (the state's Medicaid managed care plan) requires prior authorization after 24 outpatient therapy visits per discipline per year. UPMC Health Plan and Independence Blue Cross carry their own thresholds. A bookkeeper who doesn't know these distinctions will post write-offs without understanding why they happened — and you'll keep repeating the same losses.
In Pennsylvania, a missed authorization cutoff doesn't just mean a denied claim — it means a write-off that should have been predictable. We track auth limits and visit counts per payer as part of your monthly close so the loss never surprises you.
Reference
Auth via Helion. High Performing Program: <80th percentile avg visits + 90% electronic submission required for self-management.
No auth needed for evaluation + up to 24 visits/discipline/year. Auth required beyond 24.
PA-specific prior auth requirements for outpatient PT/OT. Varies by plan type (HMO vs. PPO).
Commercial PT/OT auth requirements; Medicare Advantage follows CMS criteria via the Medicare Benefit Policy Manual.
What we handle
Revenue recorded at the unit level by payer — so Highmark, UPMC, and Medicaid revenue is always separated and reconciled against what was authorized.
Auth limits, expiration dates, and remaining visits tracked per patient and per Pennsylvania payer — reconciled every month before write-offs can accumulate.
Highmark, UPMC, IBC, and Capital Blue Cross remittances posted accurately — including contractual adjustments and patient responsibility splits by plan type.
P&L, AR aging, and payer-mix summaries built for Pennsylvania therapy practices — with Medicare cap utilization and Highmark performance metrics tracked monthly.
Every write-off coded by payer and reason — auth denial, cap limit, Helion rejection, no-auth — so patterns are visible and the source can be fixed.
Therapist compensation and administrative costs allocated by provider so per-therapist profitability is always clear — and your books are ready for any payer audit.
A revenue consultation, broken down by payer, with the auth gaps and write-off patterns attached.
Schedule a Revenue Consultation